FAQ #
#
- Enter the category of FAQ
- Category code of the FAQ
- Enter the sort order
Hint:- Here you might think that why it’s going to take 100 in a sequence that basically provides easiness to change within the position.
- Enter the question here
- Enter the Answer
- Sort order
Hint:- Here you might think that why it’s going to take 100 in a sequence that basically provides easiness to change within the position.
FAQ Categories Panel #
#
- Category Name:
- Represents the name of each FAQ category.
- Examples: Support, Surveys, Rewards & Earnings, General, Withdrawals, Offers.
- Category Code:
- Each category is identified by a code used within the backend.
- Codes examples include:
support,surveys,rewards_earnings, etc.
- Sort Order:
- Determines the display order of categories. Lower values are displayed first.
- Example: Categories like “General” (sort order 1) appear before “Offers” (sort order 300).
- Number of FAQs:
- Shows how many FAQs each category contains.
- Example: The “Offers” category has 3 FAQs, while “General” has only 1.
How to Manage FAQ Categories #
- Adding New FAQ Categories:
- Click on the New FAQ Categories button in the upper right ref at https://img.enacton.com/ShareX/2024/12/CBViZHjXEi.png
- Enter a Category Name, Category Code, and Sort Order ref at https://img.enacton.com/ShareX/2024/12/chrome_myE2UGC2Dy.png
- Click Save to add the new category ref at https://img.enacton.com/ShareX/2024/12/chrome_HPAFPztZkC.png
- Editing Existing FAQ Categories:
- Locate the category you want to edit from the list.
- Click the Edit button on the right side of the category row at https://img.enacton.com/ShareX/2024/12/chrome_FbsgSaJlCc.png
- Update the Category Name, Category Code, or Sort Order as needed ref at https://img.enacton.com/ShareX/2024/12/chrome_33BDJ0OeUA.png
- Click Save to confirm changes ref at https://img.enacton.com/ShareX/2024/12/chrome_rcVd8bq2DK.png
- Deleting FAQ Categories:
- If a category needs to be removed, click on delete button
